Outsourcing Managed IT Services: 5 Key Benefits to Know

Staying current with technology trends while maintaining an efficient IT infrastructure can be challenging for businesses. However, outsourcing managed IT services can help.

Managed IT services is a business model where an organisation outsources its IT operations to a Managed Service Provider (MSP).

They provide a range of services that enable businesses to focus on their primary operations, promoting growth and efficiency. Common managed IT services include:

Continue reading to discover five ways managed IT services can benefit businesses in today’s technology-driven world.

5 Advantages of Managed IT Services for Businesses in Malaysia

1. Lower Operational Costs

Firstly, maintaining an in-house IT department incurs various costs, including:

  • Recruiting and retaining skilled professionals.
  • Investing in hardware and software infrastructure.
  • Providing continuous education and training.

These financial obligations can pose significant challenges, particularly for small and medium-sized enterprises (SMEs) with insufficient resources for their internal IT departments.

However, outsourcing managed IT services offers a cost-effective alternative, where businesses can opt for a fixed monthly fee or a customised pricing model based on their specific needs.

This allows for better budget planning and eliminates unexpected IT costs from system failures or security breaches.

Read More: Transitioning to the Cloud: A Step-by-Step Guide for Malaysian SME

2. Enhanced Security & Compliance

In today’s rapidly evolving digital landscape, businesses of all sizes share a common priority: data security.

With cyber threats growing in sophistication and compliance regulations constantly evolving, businesses must take measures to protect their valuable data assets.

One effective solution is to partner with managed IT service providers specialising in maintaining robust security protocols to fortify your data against breaches, malware attacks, and other potential threats.

They also ensure your business complies with your industry’s complex and ever-changing legal requirements.

This is because the managed IT service provider is responsible for staying updated with the latest regulations and implementing necessary measures to ensure adherence.

3. Access to Expertise & Specialised Knowledge

Another advantage of outsourcing managed IT services is that you get to work with skilled experts with specialised knowledge in different areas of IT management, including:

Network Administration

Network administrators have extensive knowledge of networking technologies and protocols, which they use to optimise network performance, ensure network security, and troubleshoot connectivity issues.

Software Updates

Managed IT service providers will update your software by applying patches, bug fixes, and version upgrades.

As a result, your business will benefit from improved security as vulnerabilities are addressed promptly.

Additionally, software updates bring new features which managed IT service providers can leverage to optimise a business’s performance.

System Maintenance

Managed IT service providers are well-equipped to handle routine system maintenance tasks, ensuring the seamless operation of your IT infrastructure to promote workplace efficiency.

These tasks include hardware monitoring, server management, backup and recovery processes, and performance optimisation.

Read More: What is Modern Disaster Recovery?

4. Scalability

As your business grows, so too will your IT needs. Managed IT services provide companies with the scalability to adjust their IT resources as needed, accommodating growth and increased workloads.

This arrangement enables businesses to concentrate on their core operations while ensuring their IT infrastructure remains robust.

5. Proactive Monitoring & Maintenance

Lastly, managed IT service providers employ specialised tools and technologies to monitor their client’s systems and networks on an ongoing basis.

These tools actively track various parameters, such as storage capacity, application functionality, security indicators, and more, in order to identify and address minor issues before they turn into significant disruptions.

Read More: Reality Check: Time to ask these hard questions to your current Backup / DR provider

Enhanced Cloud Disaster Recovery with Aegis

In conclusion, outsourcing managed IT services offers a multitude of benefits that can significantly improve an organisation’s efficiency, productivity, and overall success.

Therefore, companies must take advantage of these services to position themselves for long-term success in an increasingly competitive digital landscape.

Aegis Cloud Disaster Recovery (CDR) is a cloud backup and disaster recovery service powered by Aegis 1PAT and Aegis DRaaS. It caters to both on-premise and cloud requirements and comes equipped with complimentary unlimited disaster recovery resources.

With Aegis CDR, businesses get a fully managed solution, meaning that all aspects of the backup and restoration process are taken care of for you.

This includes:

  • Patch management to keep your system up to date.
  • The ability to declare a disaster situation for quick recovery.
  • The option to perform backups, restorations, and replications on demand.

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